uni_support 1.0.0

A comprehensive library for seamless Customer Support. Effortlessly handle Open issue ticket, start chat with admin, and streamline your issue processing with our robust and versatile solution.

Support System Library Crafted by the UNICODE Team for Seamless Customer Support

A comprehensive library for seamless Customer Support. Effortlessly handle Open issue ticket, start chat with admin, and streamline your issue processing with our robust and versatile solution.

Features support

• Issue Categories: Pass custom issue categories for users to select.
• Ticket Creation: Users can open tickets with detailed descriptions of their issues.
• Admin Communication: Real-time chat system for users to communicate with the admin.
• Status Tracking: Users can track the status of their tickets until resolution.

Getting started

Please have a look at our /example project for a better understanding of implementations.

UniSupport(
      parentContext: context,
      firestoreInstance: FirebaseFirestore.instance,
      userId: 'MY_ID',
      uniSupportData: UniSupportData(
        appName: 'UNI-SUPPORT',
        locale: UniSupportLocale.en,
        appLogo: 'logo',
        appBigLogo: 'big-logo',
        workingHoursStart: const TimeOfDay(
          hour: 9,
          minute: 0,
        ),
        workingHoursEnd: const TimeOfDay(
          hour: 17,
          minute: 0,
        ),
        primaryColor: const Color(0xFF7283F3),
        categories: __categories,
        storageDate: UniStorageDate(
          bucketName: 'BUCKET_NAME',
          region: 'REGION',
          accessKey: 'ACCESS_KEY',
          secretKey: 'SECRET_KEY',
        ),
      ),
    );

Contributions

Contributions are welcome! Feel free to submit issues or pull requests on the GitHub repository.

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