mugib_sdk 1.0.18

Official Flutter SDK for Mugib chat sessions, voice agents, and session payload with one apiKey.

mugib_sdk

Official unified Flutter SDK for Mugib end-user chat & voice apps.

One project API key — connect your app to a Mugib Agent:

• Chat — sessions, messages (JSON + SSE), payload per session
• Voice — real-time Mugib Voice AI
• Widget UI (read-only) — bot name, welcome message, quick replies, proactive triggers

Your app talks to the Agent — it does not configure it.
KB, MCP data sources, function-calling tools, prompts, and confirmation rules are set in Portal and handled by the backend + AI during each message.
payload only passes user context for one session (name, balance, plan, …).

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SDK scope

Layer	What changes	SDK access
Session	Messages, payload, CSAT, conversions	mugib.chat.* ✅ main
Voice	Call + transcripts + session context	mugib.voice.* ✅ main
Widget UI	Read branding/triggers	getWidgetConfig(), getWidgetTriggers() ✅ optional
Tenant KB	Adds/edits KB for whole project	MugibKbService(mugib.api) ⚠️ advanced only
Tenant settings	Bot prompt, personality	❌ Portal/Admin only

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What you need

Item	Where
Project API key	Project → Settings → API Key
Voice agent id (voice only)	Project → Voice Agents → numeric id
API base URL	https://api.mugib.com (default)

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Install

dependencies:
  mugib_sdk: ^1.0.16

flutter pub get

Requirements: Flutter 3.24+ / Dart 3.5+ · iOS & Android (voice needs microphone permissions).

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Quick start — enough for most apps

import 'package:mugib_sdk/mugib_sdk.dart';

final mugib = MugibClient(apiKey: 'YOUR_PROJECT_API_KEY');

// 1. Open session
final session = await mugib.chat.createSession();

// 2. Send messages — backend handles KB, MCP, tools, and AI replies
final reply = await session.send(
  'What plan fits me?',
  payload: {'name': 'Ahmed', 'plan': 'trial'},
);
print(reply.reply);

// If the bot asks "Confirm this action?" — just send yes/no:
await session.send('yes');

That is the full integration for ~90% of apps. No MCP setup, no tool config, no confirmation APIs in your code.

Chat + voice (optional)

await MugibSdk.initialize(); // once at app startup (required for voice)

// Streaming (SSE)
await for (final event in session.sendStream('Explain Pro plan')) {
  if (event is MugibStreamText) stdout.write(event.text);
}

// Voice call — same session context; verbal yes/no for tool approval works automatically
final call = mugib.voice.client(34);
await call.start(options: MugibVoiceCallOptions(
  chatSessionId: session.id,
  userContext: {'name': 'Ahmed'},
));
call.transcriptLines.listen((lines) {
  // Ready-to-render list — partial fragments merged by the SDK
  for (final t in lines) print('${t.role}: ${t.text}');
});
await call.end();

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Chat API

MugibClient.chat

Method	REST endpoint	Description
createSession({pageUrl})	POST /api/v1/sessions	New session (chat_…)
listSessions()	GET /api/v1/sessions	Active sessions
session(id)	—	Bind existing session id

MugibChatSession

Method	REST endpoint	Description
send(message, {payload})	POST …/messages	Blocking JSON reply
sendStream(message, {payload})	POST …/messages?stream=true	SSE token stream
sendStreamText(…)	same	Convenience: full string
getHistory()	GET …/sessions/{id}	Message history
reset()	DELETE …/sessions/{id}	Clear session
trackConversion({goalName, …})	POST …/conversions	Conversion event
submitCsat({rating, comment})	POST /api/v1/csat/{id}	1–5 star rating

Payload

Pass dynamic user context on every message (merged server-side):

await session.send('Check my balance', payload: {
  'name': 'أحمد',
  'account_id': 'ACC-9921',
  'balance': '45 IQD',
});

The same payload is reused when you pass chatSessionId to a voice call.

Streaming metadata

The final SSE event may be MugibStreamMetadata with KB sources:

await for (final event in session.sendStream('…')) {
  switch (event) {
    case MugibStreamText(:final text):
      print(text);
    case MugibStreamMetadata(:final sources):
      print('Sources: ${sources.map((s) => s.title)}');
  }
}

---

Voice API

Voice behaviour — see voice section in docs/flutter-sdk.md for permissions, errors, and metrics.

// List agents
final agents = await mugib.voice.listAgents();

// Create call client
final call = mugib.voice.client(agents.first.id);
await call.start(); // or MugibVoiceCallOptions for payload / chatSessionId

// Analytics
final stats = await mugib.voice.analytics(34, days: 7);

Live call streams

Bind these to your UI — the SDK handles mic, playback, reconnect, and transcript merging for you:

Stream	Type	Use
state	MugibCallState	idle / connecting / connected / listening / speaking / ended / error
transcriptLines	List<MugibTranscript>	Ready-to-render transcript (partial fragments merged)
inputLevel	double (0.0–1.0)	Smoothed mic level — drive a level meter so users see their mic is captured
durationTicks	Duration	Elapsed call time (~1/sec)
metrics	MugibCallMetrics	Time-to-first-audio + response latency
errorEvents	MugibVoiceError	Structured errors (branch on .code)

call.state.listen((s) => setState(() => _state = s));
call.transcriptLines.listen((lines) => setState(() => _lines = lines));
call.inputLevel.listen((level) => setState(() => _micLevel = level)); // 0..1 meter
call.errorEvents.listen((e) => showError(_friendly(e.code)));

call.toggleMute(); // returns the new muted state
await call.end();

A full voice-call screen — call state pill + timer, animated mic orb, input level meter, live transcript bubbles, mute, and friendly error UI — is in example/lib/main.dart.

Echo suppression & ghost transcripts (1.0.14+)

Mobile speakerphone can make the mic pick up the agent’s own voice; cloud STT may then show text the user never said. The SDK uses a layered, production-style stack:

Layer	What it does
Platform AEC/NS	echoCancel, noiseSuppress, voiceChat audio session
Silero VAD v5	On-device speech detection — uplink when Silero fires or mic is loud enough
Uplink policy	No mic send before first agent audio; stricter gates during agent playback
Barge-in	User can still interrupt — loud speech + VAD passes through
Server	Turn-taking, echo guard, and transcript filters on the Mugib bridge

No extra code in your app — upgrade to ^1.0.16 and keep the backend updated. 1.0.16 fixes uplink blocked after the agent greeting (level meter moved but the server received no user audio). For best results on phones, prefer earphones in noisy environments; speaker mode is supported with barge-in enabled.

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Widget UI (read-only, optional)

Load branding for a custom chat screen — does not modify tenant settings:

final config = await mugib.getWidgetConfig();
print(config.botName);
print(config.welcomeMessage);
print(config.quickReplies);

Proactive triggers (optional)

Not from KB. Triggers are rules the project owner adds in Portal → Triggers (same as projects/{id}/triggers): e.g. show a message after 30 seconds on /pricing.

final triggers = await mugib.getWidgetTriggers();
// [] when none configured — not an error
for (final t in triggers) {
  print('${t.triggerType}: ${t.message}');
}

Item	Detail
Configured in	Portal → Project → Triggers
REST	GET /api/v1/widget/triggers
When empty	{ "triggers": [] }
Required?	No — chat & voice work without calling this

Most Flutter apps can skip getWidgetTriggers() entirely.

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Advanced chat UI (optional)

Use only when you build a full custom chat screen like the web widget. Most apps can ignore this.

What the backend does (not your app)

Feature	Who configures	Who runs it	SDK needed?
MCP data search (KB, SQL, REST…)	Portal	Backend — automatic on every message	No
Function-calling tools (email, webhook…)	Portal	AI decides when to call; backend executes	No
Tool approval	Portal (requires_confirmation flag)	Backend asks user; send("yes") or voice "yes" works	No*
Human handoff	Portal (live agents)	Agent takes over in Portal; bot stops replying	poll() to show agent replies

* confirmTool() is an optional UI helper for Confirm/Cancel buttons — same as the web widget. Text chat: send("yes") is enough. Voice: say "yes" / "no" — handled automatically.

Human handoff — show agent messages

When a live agent takes over, bot replies stop. Poll for human-agent messages:

final poll = await session.poll(agentAfter: lastAgentCount);
if (poll.isHuman) {
  for (final msg in poll.agentMessages) {
    print('${msg.name}: ${msg.content}');
  }
}

Method	REST endpoint	Description
poll({agentAfter})	GET …/poll	Human-agent messages during handoff

Tool approval buttons (optional UI)

When a Portal tool requires confirmation, the bot asks in chat. Default: user replies send("yes") or send("no").

For Confirm/Cancel buttons instead of typed replies:

final pending = await session.pendingConfirmations();
for (final p in pending) {
  // show p.summary in UI
  await session.confirmTool(p.confirmationId, confirm: true);
}

Method	REST endpoint	Description
pendingConfirmations()	GET …/pending-confirmations	Tools awaiting user approval
confirmTool(id, {confirm})	POST …/confirmations/{id}	Approve / decline via button

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Advanced (tenant-wide — use with care)

KB CRUD via API key changes the whole project KB, not one session. Prefer Portal for KB management; use only for automated sync:

final kb = MugibKbService(mugib.api);
await kb.list(search: 'pricing'); // read
// await kb.add(...) // writes tenant KB — advanced integrations only

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Platform permissions (voice)

iOS — Info.plist

<key>NSMicrophoneUsageDescription</key>
<string>We need the microphone for voice conversations with our support agent.</string>

Android — AndroidManifest.xml

<uses-permission android:name="android.permission.RECORD_AUDIO" />
<uses-permission android:name="android.permission.INTERNET" />

minSdkVersion 23 or higher.

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Error handling

try {
  await session.send('Hello');
} on MugibException catch (e) {
  switch (e.code) {
    case MugibErrorCode.quotaExceeded:
      // upgrade plan
    case MugibErrorCode.rateLimited:
      // slow down
    default:
      print(e.message);
  }
}

Voice errors use MugibVoiceException / MugibVoiceErrorCode.

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Example app

Runnable demo with a chat screen and a full voice-call screen (call controls, live transcript, mic level meter, friendly error UI):

cd sdk/flutter/mugib_sdk/example
flutter pub get
flutter run \
  --dart-define=MUGIB_API_KEY=your_key \
  --dart-define=MUGIB_AGENT_ID=34

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Maintainers

cd sdk/flutter/mugib_sdk
make help
make check
make update   # publish to pub.dev

See PUBLISHING.md.

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Links

• Package: https://pub.dev/packages/mugib_sdk
• Integration guide: docs/flutter-sdk.md
• Voice guide: docs/voice-integration.md
• Mugib: https://mugib.com

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License

MIT — see LICENSE.