freshdesk_sdk 1.0.0

Official Flutter plugin for Freshdesk Mobile SDK. Integrate customer support chat, ticketing, and help desk features with real-time messaging and JWT authentication.

Changelog

1.0.0 - 2026-02-24

Initial Release

Features

• ✅ Cross-platform Support: Works on Android (API 26+) and iOS (17.0+)
• ✅ Native SDK Integration: Uses official Freshdesk Mobile SDKs
  • Android: Freshdesk Android SDK v1.0.2
  • iOS: Freshdesk iOS SDK v1.1.0 (vendored xcframework)
• ✅ Complete API Coverage:
  • Initialize SDK with custom configuration
  • Show support/chat interface
  • Set user properties
  • Set ticket properties
  • Get unread message count
  • Real-time unread count stream
  • Track custom events
  • JWT authentication
  • Push notification handling
  • User session management

Android Implementation

• Native Kotlin plugin using Freshdesk Android SDK v1.0.2
• Maven Central dependency integration
• Firebase messaging support
• Background service handling
• Method channel and event channel communication

iOS Implementation

• Native Swift plugin using Freshdesk iOS SDK v1.1.0
• Vendored xcframework (no SPM setup required)
• CocoaPods integration
• Notification center observers
• Proper type conversion for SDK APIs

Developer Experience

• Simple initialization with FreshdeskConfig
• Streaming updates via unreadCountStream
• Comprehensive error handling
• Debug mode support
• Locale configuration

Documentation

• Detailed README with setup instructions
• API reference and usage examples
• Platform-specific configuration guides
• JWT authentication documentation
• Push notification integration guide

Breaking Changes

None - initial release

Migration Guide

None - initial release

Known Issues

• iOS minimum deployment target is 17.0 (SDK requirement)
• Android minSdkVersion is 26 (SDK requirement)

Dependencies

• Flutter SDK: >=3.0.0
• Dart SDK: >=3.0.0 <4.0.0
• Android: Freshdesk SDK 1.0.2
• iOS: Freshdesk SDK 1.1.0 (bundled)