simx_zendesk_support 0.0.6

A Flutter plugin for integrating Zendesk Support, Chat, and AnswerBot SDKs on Android and iOS.

example/lib/main.dart

import 'package:flutter/material.dart';
import 'package:simx_zendesk_support/simx_zendesk_support.dart';

void main() {
  runApp(const MyApp());
}

class MyApp extends StatefulWidget {
  const MyApp({super.key});

  @override
  State<MyApp> createState() => _MyAppState();
}

class _MyAppState extends State<MyApp> {
  final _zendeskSupport = SimxZendeskSupport();
  String _status = 'Not Initialized';
  String _error = '';
  final String _zendeskUrl = 'zendeskUrl';
  final String _zendeskAppId =
      'zendeskAppId';
  final String _zendeskClientId = 'zendeskClientId';
  final String _zendeskName = 'Bambang Heri Setiawan';
  final String _zendeskEmailId = '[e-mail]';
  final String _zendeskUserId = 'unique_user_id_123';

  @override
  void initState() {
    super.initState();
    _initZendesk();
  }

  Future<void> _initZendesk() async {
    try {
      await _zendeskSupport.initialize(
        url: _zendeskUrl,
        appId: _zendeskAppId,
        clientId: _zendeskClientId,
        name: _zendeskName,
        emailId: _zendeskEmailId,
        userId: _zendeskUserId,
      );
      if (!mounted) return;
      setState(() {
        _status = 'Initialized Successfully';
        _error = '';
      });
    } catch (e) {
      if (!mounted) return;
      setState(() {
        _status = 'Initialization Failed';
        _error = e.toString();
      });
    }
  }

  Future<void> _testButton(
    String buttonName,
    Future<void> Function() action,
  ) async {
    try {
      setState(() {
        _error = 'Testing $buttonName...';
      });
      await action();
      if (!mounted) return;
      setState(() {
        _error = '$buttonName executed successfully';
      });
    } catch (e) {
      if (!mounted) return;
      setState(() {
        _error = '$buttonName failed: $e';
      });
    }
  }

  @override
  Widget build(BuildContext context) {
    return MaterialApp(
      home: Scaffold(
        appBar: AppBar(
          title: const Text('Simx Zendesk Support Example'),
          backgroundColor: Colors.blue,
        ),
        body: Padding(
          padding: const EdgeInsets.all(16.0),
          child: Column(
            mainAxisAlignment: MainAxisAlignment.center,
            crossAxisAlignment: CrossAxisAlignment.stretch,
            children: [
              Card(
                child: Padding(
                  padding: const EdgeInsets.all(16.0),
                  child: Column(
                    children: [
                      Text(
                        'Status: $_status',
                        style: const TextStyle(
                          fontSize: 16,
                          fontWeight: FontWeight.bold,
                        ),
                      ),
                      if (_error.isNotEmpty) ...[
                        const SizedBox(height: 8),
                        Text(
                          _error,
                          style: TextStyle(
                            fontSize: 14,
                            color:
                                _error.contains('Failed') ||
                                    _error.contains('failed')
                                ? Colors.red
                                : Colors.green,
                          ),
                          textAlign: TextAlign.center,
                        ),
                      ],
                    ],
                  ),
                ),
              ),
              const SizedBox(height: 20),
              ElevatedButton(
                onPressed: () => _testButton(
                  'Show Help Center',
                  () => _zendeskSupport.showHelpCenter(
                    name: _zendeskName,
                    emailId: _zendeskEmailId,
                    userId: _zendeskUserId,
                    categoryIdList: [],
                  ),
                ),
                child: const Text('Show Help Center'),
              ),
              const SizedBox(height: 10),
              ElevatedButton(
                onPressed: () => _testButton(
                  'Start Chat',
                  () => _zendeskSupport.startChat(
                    name: _zendeskName,
                    emailId: _zendeskEmailId,
                    phoneNumber: '1234567890',
                  ),
                ),
                child: const Text('Start Chat'),
              ),
              const SizedBox(height: 10),
              ElevatedButton(
                onPressed: () => _testButton(
                  'Start Chat Bot',
                  () => _zendeskSupport.startChatBot(),
                ),
                child: const Text('Start Chat Bot'),
              ),
              const SizedBox(height: 10),
              ElevatedButton(
                onPressed: () => _testButton(
                  'Show List of Tickets',
                  () => _zendeskSupport.showListOfTickets(
                    name: _zendeskName,
                    emailId: _zendeskEmailId,
                    userId: _zendeskUserId,
                    tripId: 'test_trip_123',
                  ),
                ),
                child: const Text('Show List of Tickets'),
              ),
              const SizedBox(height: 10),
              ElevatedButton(
                onPressed: () => _testButton(
                  'Set Push Token',
                  () => _zendeskSupport.setPushToken(
                    'fake_push_token_for_testing',
                  ),
                ),
                child: const Text('Set Push Token (Testing)'),
              ),
              const SizedBox(height: 10),
              ElevatedButton(
                onPressed: () => _testButton(
                  'Set Theme Color (Red)',
                  () => _zendeskSupport.setThemeColor(0xFFFF0000),
                ),
                child: const Text('Set Theme Color (Red)'),
              ),
            ],
          ),
        ),
      ),
    );
  }
}