respondo_sdk 0.3.0

Native Respondo support-chat SDK for Flutter: chat, news, surveys, banners, checklists and push notifications in pure Dart, with no native code.

Changelog

0.3.0

• Breaking: identify() replaces the identity instead of merging it into the previous one, as the web widget, iOS and Android SDKs do: a field you do not pass is cleared. A call that updates one field, such as identify(RespondoIdentity(name: 'Ann')) after identify(RespondoIdentity(userId: 'u_1')), now drops userId: the SDK treats it as another contact, closes that user's survey and forgets the session's tracked events. Pass the full identity (userId and email together, plus name / userHash if you use them) on every call.
• Signing in from an anonymous session keeps the session's tracked events; switching from one user to another forgets them, so user A's track() does not open user B's event-triggered survey.
• Pop-up surveys follow their When and where settings: Show on (sites, apps or both), screen rules matched against the name you pass to setCurrentScreen(), time on screen, and a trigger event sent with track(). Page-address rules apply to websites only.
• Respondo.startSurvey(surveyId) opens a live pop-up survey right away, skipping its targeting rules and audience. Copy the id from the survey editor (Additional ways to share). A survey the user already answered is not shown again.

0.2.0

• Push registration follows identify and reset: a device that got its push token before login is re-registered under the logged-in user, so segments on "has the mobile app" see it (before, it stayed on the anonymous visitor).

• Registration reports sdk_name, so the dashboard can show which SDK versions your installs run.

• Push campaigns open their "Screen to open on tap" link: the SDK hands the URI to the app's navigation the same way the engine delivers an OS deep link (pushRouteInformation). Links nobody accepts still reach onUnhandledDeepLink.

0.1.2

Replaced the bundled example with a minimal, self-contained integration sample (init, open chat, unread badge, identify, reset). The previous example shipped internal QA defaults; it now lives outside the package. No changes to the SDK itself.

0.1.1

Public pub.dev release polish: rewritten README, no functional changes.

0.1.0

Initial release of the Respondo Flutter SDK (pure Dart, no native code).

• Chat core: anonymous and HMAC-verified identity, optimistic send, resume and history, unread counter, escalation.
• Realtime cascade WebSocket → SSE → polling with automatic reconnect.
• Engagement surfaces: news, surveys (NPS/CSAT), banners, checklists, proactive messages.
• Push notifications: setPushToken/clearPushToken, handlePush with message-id de-duplication and foreground suppression.
• Theming from the Respondo widget config with per-field overrides; English and Russian bundled strings with locale auto-detection.