mcfreshchat 0.0.1

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  • Changelog
  • Example
  • Installing
  • new58

mcfreshchat #

Mindcoopers Flutter Freshchat plugin.

A copy of

To use the ios version of the plugin it is necessary to add a FCTheme_New.plist insdie the runner using Xcode. The example app uses the same theme as the official freshchat ios sdk.

Our IOS implementation was done in objective c instead of swift.

A Flutter plugin for integrating Freshchat in your mobile app.

Usage #

To use this plugin, add flutter_freshchat as a dependency in your pubspec.yaml file.

import 'package:mcfreshchat/mcfreshchat.dart';

Initialize the Freshchat app with appID and appKey which you could get from here: Where to find App ID and App Key

await Mcfreshchat.init(appID: 'YOUR_APP_ID_HERE', appKey: 'YOUR_APP_KEY_HERE');

Update the user info by setting to values FirstName and email

await Mcfreshchat.updateUserInfo(firstName: 'FIRST_NAME_HERE', email: 'EMAIL_HERE');

Identify the user user by usin email address or any way you uniquely identify the user. externalID is required and returns a restoreID you can save it and use to restore the chats

await Mcfreshchat.identifyUser(externalID: 'USER_UNQIUE_ID', restoreID: 'USER_RESTORE_ID');

Show conversation opens a conversation screen and also list all the other conversation if a list obejct is supplied to it. You can also pass a title for teh chat screen.

await Mcfreshchat.showConversations(tags: const [], title: 'CHAT_SCREEN_TITLE');

ShowFAQs opens a FAQ screen in a grid like format as default you can change the default setting by changing this paramters.
showFaqCategoriesAsGrid = true
showContactUsOnAppBar = true
showContactUsOnFaqScreens = false
showContactUsOnFaqNotHelpful = false

await Mcfreshchat.showFAQs();

Gets the unseen message count from freshchat you can use this to show a counter.

int count = await Mcfreshchat.getUnreadMsgCount();

Reset user data at logout or when deemed appropriate based on user action in the app.

await Mcfreshchat.resetUser();

Example #

Find the example wiring in the Flutter_Freshchat example application.

Issues and feedback #

Please file issues to send feedback or report a bug. Thank you!

0.0.1 #

  • TODO: Describe initial release.


import 'package:flutter/material.dart';
import 'dart:async';
import 'update_userinfo_screen.dart';
import 'package:localstorage/localstorage.dart';
import 'package:mcfreshchat/mcfreshchat.dart';

void main() {

class MyApp extends StatefulWidget {
  _MyAppState createState() => _MyAppState();

class _MyAppState extends State<MyApp> {
  final scaffoldKey = GlobalKey<ScaffoldState>();
  List<Item> items = [
        text: 'Update User Info',
        onTap: (context) {
              MaterialPageRoute(builder: (context) => UpdateUserInfoScreen()));
        text: 'Identify User',
        onTap: (context) async {
          LocalStorage storage = LocalStorage('example_storage');
          //Navigate to update email ID and name screen
          String uid = await storage.getItem('uid');
          String restoreId = await storage.getItem('restoreId');
          if (uid == null) {
                SnackBar(content: Text("Please update the user info")));
          } else if (restoreId == null) {
            String newRestoreId =
            await Mcfreshchat.identifyUser(externalID: uid);
            await storage.setItem('restoreId', newRestoreId);
          } else {
            await Mcfreshchat.identifyUser(
                externalID: uid, restoreID: restoreId);
        text: 'Show Conversation',
        onTap: (context) async {
          await Mcfreshchat.showConversations();
        text: 'Show FAQs',
        onTap: (context) async {
          await Mcfreshchat.showFAQs();
        text: 'Get Unread Message Count',
        onTap: (context) async {
          dynamic val = await Mcfreshchat.getUnreadMsgCount();
              .showSnackBar(SnackBar(content: Text("Message count $val")));
        text: 'Setup Notifications',
        onTap: () {
          //Navigate to update email ID and name screen
        text: 'Reset User',
        onTap: (context) async {
          await Mcfreshchat.resetUser();

  void initState() {

  Future<void> initPlatformState() async {
    await Mcfreshchat.init(
        appID: "6e164410-ac26-4aea-ac6a-4c0f501ff51d", appKey: "0c881a36-a5ae-401c-a9a0-4b69eef461d0");

  Widget build(BuildContext context) {
    return MaterialApp(
      home: Scaffold(
        key: scaffoldKey,
        appBar: AppBar(
          title: const Text('Mindcoopers Freshchat Example App'),
        body: ListView.builder(
          padding: const EdgeInsets.all(10.0),
          itemBuilder: (context, i) {
            return ListItem(
              item: items[i].text,
              onTap: () => items[i].onTap(context),
          itemCount: items.length,

class ListItem extends StatelessWidget {
  String item;
  Function onTap;

  ListItem({@required String item, @required Function onTap}) {
    this.item = item;
    this.onTap = onTap;

  Widget build(BuildContext context) {
    return GestureDetector(
      onTap: onTap,
      child: Card(
        child: Container(
          padding: EdgeInsets.all(8.0),
          child: Row(
            children: <Widget>[
              new CircleAvatar(
                child: Text('A'),
              Padding(padding: EdgeInsets.only(right: 10.0)),

class Item {
  String text;
  Function onTap;

  Item({@required String text, @required Function onTap}) {
    this.text = text;
    this.onTap = onTap;

Use this package as a library

1. Depend on it

Add this to your package's pubspec.yaml file:

  mcfreshchat: ^0.0.1

2. Install it

You can install packages from the command line:

with Flutter:

$ flutter pub get

Alternatively, your editor might support flutter pub get. Check the docs for your editor to learn more.

3. Import it

Now in your Dart code, you can use:

import 'package:mcfreshchat/mcfreshchat.dart';
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Learn more about scoring.

We analyzed this package on Jul 9, 2020, and provided a score, details, and suggestions below. Analysis was completed with status completed using:

  • Dart: 2.8.4
  • pana: 0.13.14
  • Flutter: 1.17.5

Analysis suggestions

Package does not support Flutter platform linux


  • package:mcfreshchat/mcfreshchat.dart that declares support for platforms: android, ios

Package does not support Flutter platform macos


  • package:mcfreshchat/mcfreshchat.dart that declares support for platforms: android, ios

Package does not support Flutter platform web


  • package:mcfreshchat/mcfreshchat.dart that declares support for platforms: android, ios

Package does not support Flutter platform windows


  • package:mcfreshchat/mcfreshchat.dart that declares support for platforms: android, ios

Package not compatible with SDK dart


  • mcfreshchat that is a package requiring null.

Health issues and suggestions

Document public APIs. (-1 points)

12 out of 12 API elements have no dartdoc comment.Providing good documentation for libraries, classes, functions, and other API elements improves code readability and helps developers find and use your API.

Format lib/mcfreshchat.dart.

Run flutter format to format lib/mcfreshchat.dart.

Maintenance suggestions

The package description is too short. (-20 points)

Add more detail to the description field of pubspec.yaml. Use 60 to 180 characters to describe the package, what it does, and its target use case.

Package is pre-v0.1 release. (-10 points)

While nothing is inherently wrong with versions of 0.0.*, it might mean that the author is still experimenting with the general direction of the API.


Package Constraint Resolved Available
Direct dependencies
Dart SDK >=2.7.0 <3.0.0
flutter 0.0.0
meta ^1.1.6 1.1.8 1.2.1
Transitive dependencies
collection 1.14.12 1.14.13
sky_engine 0.0.99
typed_data 1.1.6 1.2.0
vector_math 2.0.8 2.1.0-nullsafety
Dev dependencies