bd_support_sdk 1.0.8

The BoldDesk Mobile Support SDK enables you to integrate a fully functional help center directly into your mobile application. This allows end-users to access support tickets and Knowledge Base (KB) a [...]

BoldDesk Support SDK

The BoldDesk Mobile Support SDK enables you to integrate a fully functional help center directly into your mobile application. This allows end-users to access support tickets and Knowledge Base (KB) articles inside the app, reducing the need to open a web browser.

With the SDK, you can:

• Create a customizable help center dashboard.
• Enable users to submit support requests with attachments.
• Offer search and filtering capabilities for KB articles to support self-service.
• Track ticket status, reply to agents, update, and close tickets.
• Support both anonymous and authenticated users through JWT-based authentication.
• Include push notifications for real-time updates.

The SDK is lightweight, supports theming to match your app’s branding, and guarantees secure authentication.

Key Features

Feature	Anonymous	Authenticated
View KB Articles	✅	✅
Create Ticket	✅	✅
View Tickets		✅
Push Notifications		✅

Supported Platforms & Prerequisites

Platform	Minimum OS Version
Android	API 28+
iOS	15.0+
Flutter	—

To set up the SDK in BoldDesk, learn more on How to Configure Mobile SDK in BoldDesk

License

The BoldDesk Support SDK is protected by copyright. See LICENSE for licensing details.