AgentInfo class

Public information about a support agent — either the one assigned to the active conversation, or a member of the currently-online agent pool surfaced via ChataptorClient.currentOnlineAgents.

Annotations

• @immutable

Constructors

AgentInfo({required int id, required String name, String? avatarUrl, AgentInitials? initials})

Creates an AgentInfo.

const

AgentInfo.fromJson(Map<String, dynamic> json)

Parses a single agent entry as carried on the agent:available Phoenix event (also used in the assigned-agent payload on the conversation channel). Tolerates both int and String IDs.

factory

Properties

avatarUrl → String?

URL of the agent's avatar image, if any.

final

hashCode → int

The hash code for this object.

no setter, override

id → int

Server-assigned agent ID.

final

initials → AgentInitials?

Fallback initials to render when avatarUrl is null or fails to load.

final

name → String

Agent's display name shown to the customer.

final

runtimeType → Type

A representation of the runtime type of the object.

no setter, inherited

Methods

copyWith({int? id, String? name, String? avatarUrl, AgentInitials? initials}) → AgentInfo

Returns a copy with the given fields overridden.

noSuchMethod(Invocation invocation) → dynamic

Invoked when a nonexistent method or property is accessed.

inherited

toString() → String

A string representation of this object.

inherited

Operators

operator ==(Object other) → bool

The equality operator.

override

Static Methods

listFromPresencePayload(Map<String, dynamic> json) → List<AgentInfo>

Parses the agents: list from an agent:available event payload into a typed list of AgentInfo. Skips entries that are not maps so the caller does not need to defensively unwrap the broadcast payload.