HistoricalMetricName enum
The historical metric names.
Constructors
- HistoricalMetricName()
-
const
Values
- contactsQueued → const HistoricalMetricName
- contactsHandled → const HistoricalMetricName
- contactsAbandoned → const HistoricalMetricName
- contactsConsulted → const HistoricalMetricName
- contactsAgentHungUpFirst → const HistoricalMetricName
- contactsHandledIncoming → const HistoricalMetricName
- contactsHandledOutbound → const HistoricalMetricName
- contactsHoldAbandons → const HistoricalMetricName
- contactsTransferredIn → const HistoricalMetricName
- contactsTransferredOut → const HistoricalMetricName
- contactsTransferredInFromQueue → const HistoricalMetricName
- contactsTransferredOutFromQueue → const HistoricalMetricName
- contactsMissed → const HistoricalMetricName
- callbackContactsHandled → const HistoricalMetricName
- apiContactsHandled → const HistoricalMetricName
- occupancy → const HistoricalMetricName
- handleTime → const HistoricalMetricName
- afterContactWorkTime → const HistoricalMetricName
- queuedTime → const HistoricalMetricName
- abandonTime → const HistoricalMetricName
- queueAnswerTime → const HistoricalMetricName
- holdTime → const HistoricalMetricName
- interactionTime → const HistoricalMetricName
- interactionAndHoldTime → const HistoricalMetricName
- serviceLevel → const HistoricalMetricName
Properties
Methods
-
noSuchMethod(
Invocation invocation) → dynamic -
Invoked when a nonexistent method or property is accessed.
inherited
-
toString(
) → String -
A string representation of this object.
inherited
Operators
-
operator ==(
Object other) → bool -
The equality operator.
inherited
Constants
-
values
→ const List<
HistoricalMetricName> - A constant List of the values in this enum, in order of their declaration.