sendMessage method

Future<bool> sendMessage(Object id, String body, { List<MagicFile> attachments = const <MagicFile>[], })

Posts a reply to id and appends it to the loaded thread. Answers whether the backend accepted it.

attachments go up one multipart part each, and body may then be empty. Without a file the request stays JSON.

Implementation

Future<bool> sendMessage(
  Object id,
  String body, {
  List<MagicFile> attachments = const <MagicFile>[],
}) async {
  final response = await _submit(
    '/support/conversations/$id/messages',
    data: {if (body.isNotEmpty || attachments.isEmpty) 'body': body},
    action: 'sendMessage',
    fallbackKey: 'magic_starter.support.reply_error',
    attachments: attachments,
  );
  if (response == null) return false;

  final loaded = _conversation;
  if (loaded != null && loaded.id.toString() == id.toString()) {
    final Object? payload = _payload(response);
    if (payload is Map<String, dynamic>) {
      _conversation = loaded.withMessage(
        MagicStarterSupportMessage.fromMap(payload),
      );
      refreshUI();
    } else {
      // The server took the reply but answered something this client cannot
      // read: read the thread again rather than report a failure the reader
      // would retry, posting the reply twice.
      Log.error(
        '[MagicStarterSupportController.sendMessage] unreadable reply: '
        '$payload',
      );
      await loadConversation(id);
    }
  }

  return true;
}