v1 library

Classes

ContactcenterinsightsApi
GoogleCloudContactcenterinsightsV1Analysis: The analysis resource.
GoogleCloudContactcenterinsightsV1AnalysisResult: The result of an analysis.
GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata: Call-specific metadata created during analysis.
GoogleCloudContactcenterinsightsV1AnnotationBoundary: A point in a conversation that marks the start or the end of an annotation.
GoogleCloudContactcenterinsightsV1AnnotatorSelector: Selector of all available annotators and phrase matchers to run.
GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfig: Configuration for summarization.
GoogleCloudContactcenterinsightsV1AnswerFeedback: The feedback that the customer has about a certain answer in the conversation.
GoogleCloudContactcenterinsightsV1ArticleSuggestionData: Agent Assist Article Suggestion data.
GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest: The request to analyze conversations in bulk.
GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest: The request to delete conversations in bulk.
GoogleCloudContactcenterinsightsV1CalculateIssueModelStatsResponse: Response of querying an issue model's statistics.
GoogleCloudContactcenterinsightsV1CalculateStatsResponse: The response for calculating conversation statistics.
GoogleCloudContactcenterinsightsV1CalculateStatsResponseTimeSeries: A time series representing conversations over time.
GoogleCloudContactcenterinsightsV1CalculateStatsResponseTimeSeriesInterval: A single interval in a time series.
GoogleCloudContactcenterinsightsV1CallAnnotation: A piece of metadata that applies to a window of a call.
GoogleCloudContactcenterinsightsV1Conversation: The conversation resource.
GoogleCloudContactcenterinsightsV1ConversationCallMetadata: Call-specific metadata.
GoogleCloudContactcenterinsightsV1ConversationDataSource: The conversation source, which is a combination of transcript and audio.
GoogleCloudContactcenterinsightsV1ConversationLevelSentiment: One channel of conversation-level sentiment data.
GoogleCloudContactcenterinsightsV1ConversationLevelSilence: Conversation-level silence data.
GoogleCloudContactcenterinsightsV1ConversationParticipant: The call participant speaking for a given utterance.
GoogleCloudContactcenterinsightsV1ConversationQualityMetadata: Conversation metadata related to quality management.
GoogleCloudContactcenterinsightsV1ConversationQualityMetadataAgentInfo: Information about an agent involved in the conversation.
GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData: Conversation summarization suggestion data.
GoogleCloudContactcenterinsightsV1ConversationTranscript: A message representing the transcript of a conversation.
GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegment: A segment of a full transcript.
GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentDialogflowSegmentMetadata: Metadata from Dialogflow relating to the current transcript segment.
GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentWordInfo: Word-level info for words in a transcript.
GoogleCloudContactcenterinsightsV1DeployIssueModelRequest: The request to deploy an issue model.
GoogleCloudContactcenterinsightsV1DialogflowIntent: The data for a Dialogflow intent.
GoogleCloudContactcenterinsightsV1DialogflowInteractionData: Dialogflow interaction data.
GoogleCloudContactcenterinsightsV1DialogflowSource: A Dialogflow source of conversation data.
GoogleCloudContactcenterinsightsV1Entity: The data for an entity annotation.
GoogleCloudContactcenterinsightsV1EntityMentionData: The data for an entity mention annotation.
GoogleCloudContactcenterinsightsV1ExactMatchConfig: Exact match configuration.
GoogleCloudContactcenterinsightsV1ExportInsightsDataRequest: The request to export insights.
GoogleCloudContactcenterinsightsV1ExportInsightsDataRequestBigQueryDestination: A BigQuery Table Reference.
GoogleCloudContactcenterinsightsV1ExportIssueModelRequest: Request to export an issue model.
GoogleCloudContactcenterinsightsV1FaqAnswerData: Agent Assist frequently-asked-question answer data.
GoogleCloudContactcenterinsightsV1GcsSource: A Cloud Storage source of conversation data.
GoogleCloudContactcenterinsightsV1ImportIssueModelRequest: Request to import an issue model.
GoogleCloudContactcenterinsightsV1IngestConversationsRequest: The request to ingest conversations.
GoogleCloudContactcenterinsightsV1IngestConversationsRequestConversationConfig: Configuration that applies to all conversations.
GoogleCloudContactcenterinsightsV1IngestConversationsRequestGcsSource: Configuration for Cloud Storage bucket sources.
GoogleCloudContactcenterinsightsV1IngestConversationsRequestTranscriptObjectConfig: Configuration for processing transcript objects.
GoogleCloudContactcenterinsightsV1Intent: The data for an intent.
GoogleCloudContactcenterinsightsV1IntentMatchData: The data for an intent match.
GoogleCloudContactcenterinsightsV1Issue: The issue resource.
GoogleCloudContactcenterinsightsV1IssueAssignment: Information about the issue.
GoogleCloudContactcenterinsightsV1IssueMatchData: The data for an issue match annotation.
GoogleCloudContactcenterinsightsV1IssueModel: The issue model resource.
GoogleCloudContactcenterinsightsV1IssueModelInputDataConfig: Configs for the input data used to create the issue model.
GoogleCloudContactcenterinsightsV1IssueModelLabelStats: Aggregated statistics about an issue model.
GoogleCloudContactcenterinsightsV1IssueModelLabelStatsIssueStats: Aggregated statistics about an issue.
GoogleCloudContactcenterinsightsV1IssueModelResult: Issue Modeling result on a conversation.
GoogleCloudContactcenterinsightsV1ListAnalysesResponse: The response to list analyses.
GoogleCloudContactcenterinsightsV1ListConversationsResponse: The response of listing conversations.
GoogleCloudContactcenterinsightsV1ListIssueModelsResponse: The response of listing issue models.
GoogleCloudContactcenterinsightsV1ListIssuesResponse: The response of listing issues.
GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse: The response of listing phrase matchers.
GoogleCloudContactcenterinsightsV1ListViewsResponse: The response of listing views.
GoogleCloudContactcenterinsightsV1PhraseMatchData: The data for a matched phrase matcher.
GoogleCloudContactcenterinsightsV1PhraseMatcher: The phrase matcher resource.
GoogleCloudContactcenterinsightsV1PhraseMatchRule: The data for a phrase match rule.
GoogleCloudContactcenterinsightsV1PhraseMatchRuleConfig: Configuration information of a phrase match rule.
GoogleCloudContactcenterinsightsV1PhraseMatchRuleGroup: A message representing a rule in the phrase matcher.
GoogleCloudContactcenterinsightsV1RedactionConfig: DLP resources used for redaction while ingesting conversations.
GoogleCloudContactcenterinsightsV1RuntimeAnnotation: An annotation that was generated during the customer and agent interaction.
GoogleCloudContactcenterinsightsV1RuntimeAnnotationUserInput: Explicit input used for generating the answer
GoogleCloudContactcenterinsightsV1SentimentData: The data for a sentiment annotation.
GoogleCloudContactcenterinsightsV1Settings: The CCAI Insights project wide settings.
GoogleCloudContactcenterinsightsV1SettingsAnalysisConfig: Default configuration when creating Analyses in Insights.
GoogleCloudContactcenterinsightsV1SmartComposeSuggestionData: Agent Assist Smart Compose suggestion data.
GoogleCloudContactcenterinsightsV1SmartReplyData: Agent Assist Smart Reply data.
GoogleCloudContactcenterinsightsV1SpeechConfig: Speech-to-Text configuration.
GoogleCloudContactcenterinsightsV1UndeployIssueModelRequest: The request to undeploy an issue model.
GoogleCloudContactcenterinsightsV1UploadConversationRequest: Request to upload a conversation.
GoogleCloudContactcenterinsightsV1View: The View resource.
GoogleLongrunningListOperationsResponse: The response message for Operations.ListOperations.
GoogleLongrunningOperation: This resource represents a long-running operation that is the result of a network API call.
ProjectsLocationsConversationsAnalysesResource
ProjectsLocationsConversationsResource
ProjectsLocationsInsightsdataResource
ProjectsLocationsIssueModelsIssuesResource
ProjectsLocationsIssueModelsResource
ProjectsLocationsOperationsResource
ProjectsLocationsPhraseMatchersResource
ProjectsLocationsResource
ProjectsLocationsViewsResource
ProjectsResource

Typedefs

GoogleCloudContactcenterinsightsV1ExportIssueModelRequestGcsDestination = $Shared08: Google Cloud Storage Object URI to save the issue model to.
GoogleCloudContactcenterinsightsV1HoldData = $Empty: The data for a hold annotation.
GoogleCloudContactcenterinsightsV1ImportIssueModelRequestGcsSource = $Shared08: Google Cloud Storage Object URI to get the issue model file from.
GoogleCloudContactcenterinsightsV1InterruptionData = $Empty: The data for an interruption annotation.
GoogleCloudContactcenterinsightsV1SilenceData = $Empty: The data for a silence annotation.
GoogleProtobufEmpty = $Empty: A generic empty message that you can re-use to avoid defining duplicated empty messages in your APIs.
GoogleRpcStatus = $Status: The Status type defines a logical error model that is suitable for different programming environments, including REST APIs and RPC APIs.

Exceptions / Errors

ApiRequestError: Represents a general error reported by the API endpoint.
DetailedApiRequestError: Represents a specific error reported by the API endpoint.

contactcenterinsights/v1 library

Classes

Typedefs

Exceptions / Errors

googleapis package