queryPerformanceOverview method

Generates a summary of predefined performance metrics for a set of conversations.

Conversations can be specified by specifying a time window and an agent id, for now. The summary includes a comparison of metrics computed for conversations in the previous time period, and also a comparison with peers in the same time period.

request - The metadata request object.

Request parameters:

parent - Required. The parent resource of the conversations to derive performance stats from. "projects/{project}/locations/{location}" Value must have pattern ^projects/\[^/\]+/locations/\[^/\]+/authorizedViewSets/\[^/\]+/authorizedViews/\[^/\]+$.

$fields - Selector specifying which fields to include in a partial response.

Completes with a GoogleLongrunningOperation.

Completes with a commons.ApiRequestError if the API endpoint returned an error.

If the used http.Client completes with an error when making a REST call, this method will complete with the same error.

Implementation

async.Future<GoogleLongrunningOperation> queryPerformanceOverview(
  GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequest request,
  core.String parent, {
  core.String? $fields,
}) async {
  final body_ = convert.json.encode(request);
  final queryParams_ = <core.String, core.List<core.String>>{
    if ($fields != null) 'fields': [$fields],
  };

  final url_ =
      'v1/' + core.Uri.encodeFull('$parent') + ':queryPerformanceOverview';

  final response_ = await _requester.request(
    url_,
    'POST',
    body: body_,
    queryParams: queryParams_,
  );
  return GoogleLongrunningOperation.fromJson(
    response_ as core.Map<core.String, core.dynamic>,
  );
}