roleMatch property

String? roleMatch
getter/setter pair

The role whose utterances the phrase matcher should be matched against.

If the role is ROLE_UNSPECIFIED it will be matched against any utterances in the transcript. Possible string values are:

  • "ROLE_UNSPECIFIED" : Participant's role is not set.
  • "HUMAN_AGENT" : Participant is a human agent.
  • "AUTOMATED_AGENT" : Participant is an automated agent.
  • "END_USER" : Participant is an end user who conversed with the contact center.
  • "ANY_AGENT" : Participant is either a human or automated agent.

Implementation

core.String? roleMatch;