escalateSession property
Whether to escalate the session in EndSession.
If session is escalated, metadata in EndSession will contain
session_escalated = true. See
https://docs.cloud.google.com/customer-engagement-ai/conversational-agents/ps/deploy/google-telephony-platform#transfer_a_call_to_a_human_agent
for details.
Optional.
Implementation
core.bool? escalateSession;