getMyTicketChats method

Future<Map<String, dynamic>> getMyTicketChats({ required String tenantProductID, required String projectID, })

Fetch all ticket chats using myTicketChats query with FULL ticket details including profile images

Implementation

Future<Map<String, dynamic>> getMyTicketChats({
  required String tenantProductID,
  required String projectID,
}) async {
  const query = r'''
    query MyTicketChats($tenantProductID: UUID!, $projectID: UUID!) {
      myTicketChats(tenantProductID: $tenantProductID, projectID: $projectID) {
        success
        message
        tickets {
          ticket {
            id
            ticketNumber
            subject
            description
            doneRatio
            estimatedHours
            isPrivate
            startDate
            dueDate
            updatedAt
            createdAt
            status {
              id
              name
            }
            priority {
              id
              name
            }
            tracker {
              id
              name
            }
            project {
              id
              name
            }
            assignee {
              id
              firstName
              lastName
              username
              email
              phoneNumber
              location
              profile_Photo
            }
            tenantAuthor {
              id
              firstName
              lastName
              username
              email
              phoneNumber
              profile_Photo
            }
            customValues
          }
          participants {
            name
            phoneNumber
            location
            unreadCount
            lastMessageAt
            lastMessageContent
            isTicketCreator
          }
          totalUnread
        }
      }
    }
  ''';

  final variables = {
    'tenantProductID': tenantProductID,
    'projectID': projectID,
  };

  print('Fetching ticket chats with full details including images: $variables');

  try {
    final result = await _api.graphql(query, variables);
    final response = result['myTicketChats'];

    if (response != null) {
      print('✅ Ticket chats fetched: ${response['tickets']?.length ?? 0} tickets');
      return response;
    }

    return {
      'success': false,
      'message': 'Unknown error - no response data',
      'tickets': []
    };
  } catch (e) {
    print('❌ Error fetching ticket chats: $e');
    return {
      'success': false,
      'message': e.toString(),
      'tickets': []
    };
  }
}