updateRoutingProfileConcurrency method

Future<void> updateRoutingProfileConcurrency({ required String instanceId, required List<MediaConcurrency> mediaConcurrencies, required String routingProfileId, })

Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.

May throw InternalServiceException. May throw InvalidParameterException. May throw InvalidRequestException. May throw ResourceNotFoundException. May throw ThrottlingException.

Parameter instanceId : The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Parameter mediaConcurrencies : The channels that agents can handle in the Contact Control Panel (CCP).

Parameter routingProfileId : The identifier of the routing profile.

Implementation

Future<void> updateRoutingProfileConcurrency({
  required String instanceId,
  required List<MediaConcurrency> mediaConcurrencies,
  required String routingProfileId,
}) async {
  final $payload = <String, dynamic>{
    'MediaConcurrencies': mediaConcurrencies,
  };
  await _protocol.send(
    payload: $payload,
    method: 'POST',
    requestUri:
        '/routing-profiles/${Uri.encodeComponent(instanceId)}/${Uri.encodeComponent(routingProfileId)}/concurrency',
    exceptionFnMap: _exceptionFns,
  );
}