describePredefinedAttribute method

Future<DescribePredefinedAttributeResponse> describePredefinedAttribute({ required String instanceId, required String name, })

Describes a predefined attribute for the specified Connect Customer instance. A predefined attribute is made up of a name and a value. You can use predefined attributes for:

• Routing proficiency (for example, agent certification) that has predefined values (for example, a list of possible certifications). For more information, see Create predefined attributes for routing contacts to agents.
• Contact information that varies between transfers or conferences, such as the name of the business unit handling the contact. For more information, see Use contact segment attributes.

For the predefined attributes per instance quota, see Connect Customer quotas.

Endpoints: See Connect Customer endpoints and quotas.

May throw InternalServiceException. May throw InvalidParameterException. May throw InvalidRequestException. May throw ResourceNotFoundException. May throw ThrottlingException.

Parameter instanceId : The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Parameter name : The name of the predefined attribute.

Implementation

Future<DescribePredefinedAttributeResponse> describePredefinedAttribute({
  required String instanceId,
  required String name,
}) async {
  final response = await _protocol.send(
    payload: null,
    method: 'GET',
    requestUri:
        '/predefined-attributes/${Uri.encodeComponent(instanceId)}/${Uri.encodeComponent(name)}',
    exceptionFnMap: _exceptionFns,
  );
  return DescribePredefinedAttributeResponse.fromJson(response);
}