Beacon

Flutter implementation for Help Scout mobile SDK. Help Scout is an all-in-one customer service platform that helps you balance everything your customers need to be happy.

Overview

This plugin implements Help Scout official native SDK Learn more

Demo

flutter_help_scout_demo

Usage

Setup beacon with your Beacon ID, user's email address and name (optional)

FlutterHelpScout _beacon;
String beaconId = 'YOUR_BEACON_ID';

Future<void> initBeacon() async {
    _beacon = FlutterHelpScout(
        beaconId: beaconId,
        email: 'example@example.com',
        name: 'John Doe',
        avatar: 'https://avatars3.githubusercontent.com/u/53996412?s=460&v=4');

    // Platform messages may fail, so we use a try/catch PlatformException.
    try {
      _beacon.initialize();
    } on PlatformException catch (e) {
      debugPrint('${e.message}');
    }
  }

  @override
  void initState() {
    // initialize beacon
    initBeacon();

    super.initState();
  }

  _beacon.open(beaconId: beaconId);

Other methods

_beacon.clear();

_beacon.logout();

Requirements

For Android

  • minSdkVersion: 21 (Android 5.0)
  • compileSdkVersion: 29 (Android 10.0)
  • Enable Java 8 language feature support
android {
...
compileOptions {
  sourceCompatibility JavaVersion.VERSION_1_8
  targetCompatibility JavaVersion.VERSION_1_8
}
// For Kotlin projects
kotlinOptions {
  jvmTarget = "1.8"
}
}

For iOS

The Beacon SDK requires iOS 11.0+.

Note: For this plugin to work as expected, add the following permission to your info.plist file (Optional)

  • NSPhotoLibraryUsageDescription
  • NSCameraUsageDescription
  • NSMicrophoneUsageDescription
  • NSPhotoLibraryAddUsageDescription

info.plist config

DOCUMENTS

To access the documents picker in the attachment menu, you’ll need the entitlements for iCloud and iCloud Containers. The ‘Import file from’ menu option throws an error message without these entitlements.

iCloud container

Libraries

flutter_help_scout